Digital Signatures

LegalWills.co.za is dedicated to providing services related to advance directives.  We provide services that make use of the ultimate convenience of the Internet and the latest in secure encryption technologies.  In the future, our services will employ the use of digital signatures to digitally sign and encrypt the documents created here, including wills (Last Will and Testament), Expatriate Wills, Power of Attorney and Living Wills, and to verify the authenticity of the member.  That is, once digital signatures and their related technologies have evolved to become legally recognized for all such legal documents.  It is only a matter of time.  Below are some questions and answers related to digital signatures.

What is a digital signature?

A digital signature is a convenient, time-saving, and secure way of signing electronic documents.  It is an electronic signature which can be used in all types of electronic information transfer.  The differences between digital signatures and other electronic signatures are significant, not only in terms of process and results, but also because those differences make a digital signature more serviceable for legal purposes.  However, some electronic signatures, though perhaps legally recognizable as signatures, may not be as secure as digital signatures, and may lead to uncertainty and disputes.

Digital signatures are based on mathematical theory and the use of algorithms.  They require that the holder of the signature has a "two key" system for signing and verification (one private and the other public).  The important component in this picture is in having a verifiable, trustworthy entity to create and distribute digital signatures. These entities are called "Certification Authorities" (CA).

Digital signature technology opens up a whole new range of possibilities for businesses, government and individuals to change the way it they handle transactions electronically.  The ability to transmit or store electronic messages and documents carrying legal binding signatures will allow businesses, government and individuals to conduct transactions and to enter into binding contracts entirely by electronic means.

What does a digital signature look like?

-------BEGIN SIGNATURE------
RiJHjBjHGdyplkkliyTRscTo7+kybFre5/LOIYtrvxEU87YTREPmkGytUIOCrz
YOI0Jy+jyRCtrtrcJN7KlkpoirwxzOuHuity54G+ooiphTREKLuYfRcIlklPP0
7T2FT+UrrextrEteTuHoNONoi53s=sHKlLbcUtxck
------END SIGNATURE------

What is an electronic document?

An electronic document is any document that is generated or stored on a computer, such as a letter, a contract, or a will. In addition, an electronic document can be an image, such as a blueprint, a survey plat, a drawing, or even a photograph. A Digital signature can be used to sign these documents.

Does that mean that the authenticity of any electronic document can be verified by a digital signature?

Yes, but only if the document was originally signed using a digital signature.

What is it like to actually sign an electronic document?

It is a simple process and may vary slightly in the software you use, but your digital signature software does all the work. You select the signature option, then select the document, and finally enter your secret Authorization Code. Everything is accomplished electronically; you do not take a pen in hand and sign a paper.

Can you actually see the signer's handwritten signature?

No, there is no relationship to the signer's handwritten signature. While there's more to it behind the scenes, the visible portion of the digital signature is the signer's name, title and firm name, along with the certificate serial number and the Certification Authority name.

How am I identified as the signer?

When you use your digital signature, you create a matched pair of keys. One is the "private" key, which is typically installed on your computer. The private key is used only by you and is required during the signing process. The second key is the "public" key. The public key is available for use by anyone wishing to authenticate documents you sign. The public key will "read" the digital signature created by the private key and verify the authenticity of documents created with it. It would be similar to the process of accessing a safety deposit box. Your key must work with the bank's key before opening the box.

If my private key is stored on my computer, can't someone sign or access my documents without my permission by getting access to the computer?

No. Your private key is encrypted when it is stored on your computer. When you sign an electronic document, you enter a digital signature Authorization Code to decrypt the private key for as long as it takes to sign the document. If someone learns of your Authorization Code and also has access to the computer holding your private key, the integrity of your private key is compromised. In this case you would revoke your digital signature certificate and obtain another. This would be the same as reporting a stolen or lost credit card or passport.

Can a digital signature be forged?

No. It is protected by several layers of highly complex encryption.

Many people believe that a handwritten signature is unique to the signer and to the pieces of paper which hold it. However, what if someone produces a good likeness of your handwritten signature? Or, what if on a long contract, someone changes the text of the pages previous to the signature page? In these instances, the signature is valid, but the document has been altered. With digital signatures, forgery is next to impossible -- much more difficult than forging a handwritten signature.

First, a digital signature is more of a process than just affixing a signature. For example, when the document is "digitally signed," the digital software scans the document and creates a calculation which represents the document. This calculation becomes part of the "digital signature." When the recipient authenticates the signature, a similar process is carried out. The sender's and the receiver's calculations are then compared. If the results are the same, the signature is valid; if they are different, the signature is not valid.

What is a digital signature certificate?

A digital signature certificate is a computer-based record that identifies the subscriber, contains the public key, and is digitally signed by the Certification Authority. The digital signature certificate must be associated with both a private key and a public key. When you publish the certificate, you identify yourself to the Certification Authority by providing it with your public key.

How do I get a digital signature certificate?

You may obtain a digital signature certificate directly from a Certification Authority, or from the software or website which uses digital signature technology.  You will be required to provide information used to verify your identity and protect you against unauthorized use of your signature.

How It Works

When you create a Will or legal document at LegalWills, you can designate up to 20 different Keyholders®. Your chosen Keyholders® will be given the trust and power to unlock specific information within your account such as health care directives, funeral wishes, final messages, uploaded files, Power of Attorney, or Last Will and Testament.

You can also implement security mechanisms to prevent premature access to these documents. The entire process of creating your Will and other legal documents at LegalWills is seamless and iterative, meaning you can continue to make changes until you're happy with the final product.
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Frequently Asked Questions

There is absolutely no legal requirement to use the services of a lawyer to prepare your Will.

The law requires that the Will is written on a piece of paper and then signed by you in the presence of two witnesses. Once it is signed and witnessed, it becomes a legal Last Will and Testament.

If you need legal advice, you should secure the services of a lawyer, but most people do not need legal advice to prepare a Will. Especially if they are using a service like the one at LegalWills.co.za.
When you write your Will with a lawyer, you are paying for their training, so that if you needed custom clauses written for unique situations, they would probably be able to do this for you. However, most Wills do not require unique new clauses to be written, and the vast majority of Wills are a compilation of known legal "precedents".

Most lawyers use Will writing software to prepare Wills, and we use that exact same software, but give you direct access to it. You should really be asking why a lawyer charges R2,000 for about an hour's work.

If you have unusual circumstances, such as a child with special needs, then you may need legal advice. But for the vast majority, you would be paying premium rates for legal advice that you don't need.

There are no other payments required to prepare your legal Will. You can have a legal Will in your hands for R499 with nothing else to pay, ever.

What other options are there?
If you wish, you can have your Will reviewed by a qualified legal professional for R999. Most people do not need this, and would not benefit from it, but if you have selected an option such as "None of the above. Let me describe in detail how to distribute my estate.", then you may want to consider this.

Your Will must first be printed, and then signed in the presence of two witnesses. If you do not have access to a printer, we can print it for you and mail it out. The cost for this is R149, but again, most people do not need this option.

We also offer other services like MyLifeLocker™ and a Living Will. They are not required, but they may be useful to you depending on your situation.

What about document storage?
We do not store physical documents, but we allow you to maintain an account with us if you want to update your document in the future.

The Will service costs R499. With this payment, you are able to prepare your Will. It also gives you one year of unlimited updates to the document. You are able to print the document as often as you wish during that first year. You can download it as a PDF file, but to make your document a legal Will, it must first be printed, and then signed in the presence of two witnesses. The online version is there for your convenience only.

If you choose not to maintain an account with us after the first year, your initial payment is all you will ever pay. We do not keep credit card details on file and cannot automatically charge beyond this initial payment.

If you wish, you can choose to store your documents online for longer than a year, which will make it easier to make updates in the future to reflect any changes in your personal or financial situation (rather than returning to a lawyer each time). This is of course optional, but it does make the process of maintaining your document more convenient. R149 will give you one additional year of updates, or you can purchase multiple years: 5 years at R299, 10 years at R449.

Every time you make an update to your Will, it must first be printed, and then signed in the presence of two witnesses again. If you choose not to maintain an account with us, you will always have your printed, signed document. If you don't need to make changes to that document, it will last you for the rest of your life, whether or not you have an account with us.

What happens if I don't maintain an account, and then in a few years I need to update it?
If your account has not been touched in years, and it is inactive, we reserve the right to remove the account. You will receive an email notification that your account might be removed. However, in practice, we have never actually removed any accounts in our over 26 years of operation.

So, in all likelihood, you will be able to simply login to your account and pay R149 to reactivate it. This will give you one year of unlimited updates from the date of payment. (You will not have to pay for your inactive years.)

Our answer is different depending on what you are comparing us to.

The service at LegalWills.co.za is significantly better than a blank form Will kit that you can buy on Amazon or WHSmiths. These blank kits do not check for errors, allow you to do things you are legally not allowed to do, and rarely cover backup scenarios. They are actually the most difficult way to prepare a well drafted Will.

We provide the same quality documents as an estate planning lawyer – often word-for-word identical, because we use the same software that they use. We've just adapted it to make it easier to understand, and given you direct access to it. Therefore, you can create a lawyer grade Will, but from the comfort of your own home at less than a tenth of the price.

When compared to other online services, we have honest, up-front pricing that is better than any equivalent service. We also believe that we have the highest quality service online today. In all the time that we have been in business, never once has one of our Wills had an issue going through the probate process. We also offer best-in-class phone and email support if you get stuck.

Some other highlights:

  • Help text every step of the way.   Every page of our service has additional help text to answer your questions. If you get stuck, send us an email and we can help.

  • Create your Will from anywhere at any time.   Our service works on any computer, phone or tablet. Which means you can create or update your Will in the middle of the night in Timbuktu if you need to.

  • Unlimited updates.   If you write your Will with a lawyer, it could be out of date by the time you get home. You don't face that issue with LegalWills.co.za. If your circumstances change, simply login to your account, update your document, and sign your new Will. There is no charge for updates as long as you maintain a membership.

  • Professional reviews by a lawyer.   Our service works for the vast majority of situations. If you would like a second pair of eyes on the document you created, we offer this as an option: a qualified legal professional can read it and email you written comments on its internal consistency and wording. The reviewer works from the document alone and does not know your personal circumstances, so the comments are not legal advice.

  • Our other services.   We don't just do Will writing. We offer a complete portfolio of services that will help you to plan your estate. We have the LifeLocker® executor tool, that allows you to document all of your personal details and assets, and MyVault™ that lets you upload important files. Together with our Keyholder® mechanism, you can be assured that the right information gets into the right hands at the right time (and not before).

  • Privacy and security.   We do not store any information as plain text. We do not store Wills in our database. All of your information is encrypted on our servers. Nobody can access it except you and your designated Keyholders® at the appropriate time. Furthermore, we do not share, trade or sell any of your data with third parties whatsoever.

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